Sarah, Plant Manager (The People Problem)
Sarah was a Plant Manager who knew her people were burning out. Quality issues and downtime were rising, and the tension on the shop floor was palpable. She told me, “It’s not that my team doesn’t care—they just don’t believe the system works for them.”
We introduced a Digital Andon solution integrated into TSRB’s Production Intelligence platform. For the first time, operators had a voice—they could flag issues instantly, and supervisors received immediate alerts. Problems were resolved faster, communication improved, and morale lifted. Within weeks, downtime dropped by 18%, but more importantly, Sarah’s team felt heard. The system didn’t just fix machines—it restored trust.