Since TSRB Systems LLC is a new company, potential customers may be wary about the abilities and trustworthiness of a new enterprise. I solicited past colleagues and customers for candid feedback regarding myself and Ryan Burt. Here is what they said:
Built on Depth, Driven by Solutions: What Colleagues Say About Working with Tim Smith
In the world of manufacturing technology and systems integration, technical skill alone isn't enough. It’s the rare blend of insight, positivity, professionalism, and relentless problem-solving that sets someone apart. And when those attributes are consistently recognized over decades by clients and colleagues alike — it says something powerful.
A "Can-Do" Catalyst
John Rattray, a long-time leader at Memex Inc., puts it simply:
“There are not many people that have a genuine ‘Can Do’ attitude… and in all my career I have come to realize that attribute is most valuable, especially in sales — and it is rare. Keep it up – must be from your religious training – which is a good thing!”
This kind of encouragement doesn’t come without a history of consistent, dependable follow-through. Over 17 years of collaboration, John has witnessed Tim’s multifaceted strengths — and they’re not just technical.
“I have seen his many qualities: professionalism, can-do attitude, technical depth, strong listening skills, sales and marketing acumen... His positive energy and worldliness come through in every customer interaction.”
John goes on to note how Tim's contributions consistently elevate the conversation, adding value to each customer engagement and bringing both clarity and momentum to every project.
A Mentor and a Team Player
For those newer to the field, Tim’s reputation is just as strong. Cam Terry, who worked alongside Tim on the Client Services team at Memex, highlights Tim’s impact as a mentor and collaborator:
“He’s well known by customers and fellow employees for his wealth of industry knowledge, outside-the-box problem solving, and positive attitude. He was essential in my own training process and helped build up my knowledge and confidence.”
Cam’s words underscore something many in tech leadership understand: true innovation is often rooted in a willingness to invest in people — something Tim clearly exemplifies.
A Rare Blend of Insight and Execution
Josh Reynolds, another colleague in the systems integration space, echoes a similar sentiment, praising not just Tim’s capabilities, but his rare ability to bridge technical depth with interpersonal excellence:
“Very few people in our industry are able to tie together the engineering skills, attention to detail, experience, and persistence to solve complex problems the way he does. In addition, he approaches his work with an exceptional level of professionalism and collaborative presence.”
The Bottom Line
From high-level executive praise to hands-on team mentorship, one thing is clear: Tim Smith brings more than knowledge to the table — he brings value. Through a tireless commitment to excellence, contagious optimism, and a solutions-first mindset, he leaves a lasting impression on every team he works with and every customer he serves.
As industries continue to evolve and expectations rise, individuals like Tim don’t just meet the standard — they raise it.
I am humbled - Tim Smith